CANCELLATION POLICY

Due to limited availability on our calendar, we request that you cancel at least 48 hours before a scheduled appointment. This gives us the opportunity to fill your slot should you not be able to keep the appointment.

We reserve the right to cancel or reschedule an appointment at any time due to unforeseen circumstances, including but not limited to a medical, travel, or personal situation. Appointments cancelled by Hungry Dog Training will always be allowed to be rescheduled.

NO-SHOW POLICY

Any cancellation or reschedule made less than 48 hours before our appointment time will be considered a no-show and will result in your forfeiting the session. Please email last-minute cancellations to [email protected].

In the event of a true, unavoidable emergency, we will do our best to reschedule your service for another time that is convenient to you.

EXPIRATION POLICY

All training packages must be completed within 12 weeks of the first session. In-person sessions may be transferred to a virtual platform in the case of inclement weather, COVID-19 restrictions, etc. to ensure packages are completed before their expiration.

REFUND POLICY

When you sign up for a program, you are holding a spot in our calendar to provide the best service possible to you. We hope you’ll take advantage of our time together, but if you do not, we unfortunately cannot provide a refund. We will work with you to the best of our ability to accommodate schedules to ensure you get the most out of this program.

In the unfortunate circumstance that your dog is rehomed, ill/injured, or passes away, previously unused, paid training sessions will graciously be refunded.

COMPLIANCE POLICY

All Hungry Dog Training clients are expected to comply with the following policies:

Attend our scheduled appointments in a timely manner and be fully prepared to participate.

Follow the instructions that are given by the trainer. Any deviation of the training techniques discussed can and will change the expected results of the training. If you resort to methods which are not condoned by the trainer, your lessons may be forfeited based on the trainer’s judgement.

COVID-19 POLICY

I understand that I am required to abide by current local regulations regarding social distancing and sanitation, including the wearing of a mask, maintaining six feet of distance, etc.

I understand that I may be asked to confirm my health and the health of all other members of my household, including awareness of any fevers or other symptoms, vaccination status, etc., before each in-person training session. I represent and warrant that I will provide full and complete, accurate information as known to me.

LIABILITY WAIVER

Hungry Dog Training will endeavor to create as safe an environment as possible for the training of my dog and will offer only sound, safe, and responsible training and training instructions. However, to the extent that Hungry Dog Training is insured for any unintentional or negligent errors, omissions, or incorrect assertions, Hungry Dog Training will be responsible for any such acts or omissions, but only to the extent of such insurance. I have been told by Hungry Dog Training and understand the inherent risks of owning a dog, including but not limited to the risk of dog bites to myself or others. I represent and warrant that I have provided Hungry Dog Training with full and complete, accurate information regarding any bite history and similar incidents or hazardous tendencies of my dog, and that I will update that information if it changes. I understand that I am and will remain responsible for the actions of my dog at all times, and I hereby agree to indemnify, release, and hold harmless Hungry Dog Training of any and all claims, whether made my myself or any third party, of injury, expense, costs, or damages caused by my dog. I understand that the recommendation of any other product or service is not a guarantee of my satisfaction with that product or service.